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| Getting Butt Hurt Actually Costs you Money and Results. Let’s think about why. • Inability to have frank discussions about improvement areas means that we stay blind to blind spots • Only when we learn to view feedback as an opportunity to improve can we truly serve our customers Happy Holidays to all of you loyal badass listeners! Please stay safe – I’ll look forward to seeing you in the new year! I’ll continue to publish episodes every Sunday night through the end of December and beginning of January. |