Perhaps the most difficult mindset to combat, and therefore the most stubborn behaviour to reverse, is that of craving safety and certainty. The most concrete example is the obsessive need to plan things in detail. None of us can predict the future very well – even if we are very wise and experienced. We know intuitively that things usually don’t go ‘according to plan’. If they did, you never would have heard of “Murphy’s Law”. Yet we continue to cling to processes that pre-plan activities and predict outcomes until we’re sure we have ‘the perfect plan’.
But today’s business climate demands that we be able to move faster in order to compete. So the best thing we can do is 1) minimize the amount of long-range detailed planning we do, and 2) invest our time instead in getting good at adapting and forging new plans when things go sideways. and don’t work as expected.